Refund policy
Return & Refund Policy
At Starlabeauty™, your satisfaction is our top priority. If you're not fully satisfied, you have 14 days from delivery to return your product.
Return Conditions:
-
Items must be unopened and unused.
-
Original packaging must be intact.
-
Return shipping costs are the responsibility of the customer.
How to return an item:
-
Email us at support@starlabeauty.com with your order number.
-
We’ll provide the return address and instructions.
-
Once we receive and inspect the product, your refund will be issued within 7 business days to your original payment method.
🛡️ Received a damaged product or wrong item?
Send us a photo within 48 hours of delivery — we’ll send a replacement or offer a full refund at no extra cost.
